Job Description
Patient Services Representative (PSR) – Front Office Assistant
Location: Everett, WA
Job Type: Travel Assignment (13 Weeks, Temp-to-Hire Potential)
Schedule: 5x8s, Days (Monday – Friday, 7:30 AM – ~5:00 PM; 8-hour shifts with 1-hour lunch)
Position Summary
We are seeking an experienced Patient Services Representative (PSR) / Front Office Assistant for a 13-week assignment at a surgery center in Everett, WA. The ideal candidate will bring a calming presence, thrive under pressure, and have the hands-on healthcare front-office experience needed to hit the ground running.
Key Responsibilities
- Manage high-volume incoming phone calls with excellent customer service and professionalism.
- Handle patient intake, front desk scheduling, and daily administrative duties using Electronic Health Record (EHR) systems.
- Maintain a welcoming, efficient environment for patients and clinic staff.
Qualifications & Requirements
- Education: High School Diploma or equivalent.
- Experience: 1–3 years of healthcare front office / PSR experience (new grads with relevant background considered).
- EHR Systems: Epic experience required; NextGen experience highly preferred (facility utilizes both).
- Core Competencies: Strong adaptability, team player mindset, excellent soft skills, and strong motivation to help patients and support clinic staff.
Compensation & Benefits
- Pay Range: $21.25 – $25.00 per hour
- Benefits: Medical, Dental, Vision, 401(k), weekly direct deposit, free parking on site.
Who We Are
NuWest places healthcare professionals in some of the most competitive markets, at award-winning facilities, earning top pay. Whether you're ready for your next travel experience, looking to take a local assignment, wanting to explore shift or per diem work, or interested in seeing what permanent or temp-to-hire roles are available, our award-winning NuWest team has you covered.
What We Believe
We believe our 30+ years of experience makes a difference in your healthcare job search. We believe one size does not fit all, so we carefully match your unique needs and strengths with our top hospitals and health systems. We believe in long-term relationships over transactional exchanges. And we believe that better workforce solutions lead to better patient care, safer working conditions, and healthier communities.
What You Can Expect
NuWest is committed to your overall satisfaction—to meeting and exceeding your expectations.
- Responsiveness: No one likes to get ghosted. We promise you updates every step of the way.
- Transparency: Open and honest communication - no surprises!
- Career Guidance: We coach based on strengths and goals to get you where you want to go!